Frequently asked questions
Questions from overseas buyers
Product availability and final terms are confirmed model by model and order by order.
Can YuanPort ship EV charging equipment together with a vehicle order?
In many cases, charging equipment or selected parts can be consolidated with
a vehicle export shipment. Feasibility depends on cargo dimensions, packing,
carrier rules, customs requirements, container capacity, and the destination.
YuanPort confirms the available shipping arrangement before the order is finalized.
Which charger connector types can YuanPort coordinate?
Supplier options may include Type 1, Type 2, GB/T, CCS1, and CCS2.
The correct connector must be confirmed against the destination market,
vehicle fleet, and intended charging equipment.
Can I order one charger for testing?
Trial-order availability depends on the model and supplier. Some portable
chargers and wallbox models may support low-quantity trial orders, while
commercial DC charging equipment is normally quoted according to project requirements.
Can YuanPort provide certification documents?
Available documents depend on the selected product, supplier, model, and destination market.
Buyers should state their required certification or compliance documents before quotation.
YuanPort will coordinate with the supplier to confirm what can be provided.
What information is needed for an auto-parts quotation?
Please provide the vehicle make, model, year, configuration, VIN where appropriate,
part number, clear photos, required quantity, and destination country. Accurate
identification information reduces the risk of incompatible parts.
Does YuanPort install or commission EV charging stations overseas?
This page describes product sourcing and export coordination. Overseas installation,
grid connection, permitting, commissioning, and local maintenance should be confirmed
separately with qualified local contractors or the selected equipment supplier.